{"chatWidget":{"display":{"mobile":"true","desktop":"true","after":"0","pages":["article","blog","collection","collections","home","product","page","checkout","cart","searchresults"]},"position":{"mobile":"right","desktop":"right"},"offset":{"mobile":"20","desktop":"40"},"greeting":{"enable":"true","message":"Hi there, How can help you?","after":"2","sound":"true"},"button":{"icon":"1","isWithText":"false","text":"Chat with us","isRounded":"true","background":"#ffffff","color":"#1877ff"},"box":{"theme":"1","header":{"gradient":"true","background":["#1877ff","#9cc4ff"]},"footer":{"powerBY":false}},"tab":{"faq":{"enable":"true","heading":"FAQ","box":{"heading":"Help","subHeading":"How can we help?"},"searchHolder":"How can we help?","question":[{"question":"Wholesale account registration","answer":"
Registration needs to fill in accurate information, and we will review it within 24 hours. The result of the review will be notified to you by email.
(*Your email account might block our email, please add our domain vapewholesaleglobal.com to white list.
*Your email account might misjudged our email as spam, please try checking if the activation email is in your email spam folder.)<\/p>","enable":"true"},{"question":"The account can not be logged in?","answer":"
1. Please confirm whether your account is approved, you can log in to your registered email to check If you've forgotten your password, click Forgot Your Password when log in. Please enter your email address and we will send you a password reset request email, please click the reset link in the email to reset your password. Because Online payment fees are very high, online payment is not available , you need to contact our sales for offline payment.<\/p>","enable":"true"},{"question":"How do I check the price?","answer":" When you registered on our website, you will see our website price, then we will arrange our sales colleague to service you.<\/p>","enable":"true"},{"question":"Why your company MOQ is 10pcs?","answer":" Because we are a foreign trade wholesale company, we don't do retail.<\/p>","enable":"true"},{"question":"I submitted the order on your website, will my money be charged and when will it ship?","answer":" The submitted order will not be charged. After submitting the order, you need to contact customer service to confirm the order details, shipping cost, and delivery time. Currently, we only support\u00a0bank transfers<\/a>. Normally, it takes 1-5 days for us to receive your payment from the bank. After completing the payment, please send the bank receipt to your dedicated sales representative. We will begin arranging shipment.<\/p>","enable":"true"},{"question":"Where is your company? Where do you ship from?","answer":" Our headquartered base in Shenzhen, China, and we ship from Shenzhen.<\/p>","enable":"true"},{"question":"your sales area\uff1f","answer":" Yes, we ship all over the world. We run discounts and promotions all year, so stay tuned for exclusive deals.<\/p>","enable":"true"},{"question":"How long will it take to get my order?","answer":" It depends on where you are. Orders processed here will take 1-3 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n We use all major carriers, and local courier partners. DHL, UPS, Fedex, Post Parcel, YunExpress, UC Express, etc.<\/p>","enable":"true"},{"question":"How is shipping calculated.","answer":" There are many factors that affect shipping costs, such as different countries and regions, transportation methods and channels, and product factors. For more details, please contact customer service.<\/p>\n (For some countries and regions, we will provide shipping cost reference, and the final result is subject to the sales representative\u2019s quotation)<\/p>\n
2. Please confirm whether your account password is correct. (If you are not sure, you can reset the account password)
3. Clear the browser cache cookie, or replace the browser. Please log in with the primary domain name vapewholesaleglobal.com<\/strong><\/p>","enable":"true"},{"question":"What if I forgot my password?","answer":"
(*Your email account might blocked our email, please add our domain vapewholesaleglobal.com to white list.
*Your email account might misjudged our email as spam, please try checking if the activation email is in your email spam folder.)<\/p>","enable":"true"},{"question":"Why not support online payment?","answer":"